FAQ / Pogosta vprašanja
Vsebina, ki jo je mogoče strniti
1. Iz česa so vaši koši narejeni?
Naši koši so izdelani iz naravne vrbovine, ročno pleteni in prihajajo iz poljskih plantaž. Glede na dizajn uporabljamo surovo, kuhano ali oluščeno vrbovino.
2. Ali so koši varni za shranjevanje hrane?
2. Ali so koši varni za shranjevanje hrane?
Da, naši koši iz naravne vrbovine so certificirani in popolnoma varni za shranjevanje hrane, kot so kruh, sadje ali zelenjava.
3. Ali lahko košaro uporabljam na prostem?
Naravna vrbovina ni popolnoma odporna na vremenske vplive, zato priporočamo, da se izogibate dolgotrajni vlagi in neposredni sončni svetlobi. Za zunanjo uporabo priporočamo lakirane ali pobarvane košare za večjo vzdržljivost.
4. Kako naj skrbim za svojo košaro iz vrbovine?
Da bo vaša košara dolgo videti najbolje:
• Obrišite jo z vlažno krpo (brez detergentov).
• Izogibajte se prekomerni vlagi in shranjevanju na zelo sončnih mestih.
• Občasno jo lahko nežno očistite z vodo in kisom ter jo nato temeljito posušite.
5. Ali ponujate košare v različnih barvah?
Da! Poleg naravne vrbovine ponujamo tudi košare v različnih barvah — kot so belo siva, rožnata in rjava — pobarvane z okolju prijaznimi barvami na vodni osnovi.
6. Ali lahko naročim košaro po meri?
Seveda! Če imate večje naročilo ali posebno željo, vam z veseljem izdelamo košaro po meri. Pišite nam – z veseljem se pogovorimo o vaših potrebah. Kontaktni obrazec najdete v razdelku »Košare po meri«.
7. So košare ročno izdelane?
Da, so! Vsako našo košaro skrbno ročno izdelajo spretni obrtniki, zato je vsak izdelek resnično edinstven.
8. Ali imajo košare tekstilno oblogo?
Nekatere naše košare imajo! Izbrani modeli imajo snemljivo in pralno tekstilno podlogo. Nekatere imajo podlogo trajno prišito v košaro. Obstajajo tudi modeli brez podloge — vse je odvisno od izbire dizajna.
9. Ali lahko vrnem košaro, če ne ustreza mojim pričakovanjem?
Seveda. Imate 30 dni časa, da vrnete kateri koli izdelek kupljen na spletu, če ni bil uporabljen in je v originalnem stanju.
10. Za kaj lahko uporabim vrbovo košaro?
Vrbovina je čudovito vsestranska! Naše košare so popolne za:
• Piknike
• Nakupovanje
• Organizacijo doma
• Pranje perila
• Notranjo dekoracijo
• Pakiranje daril
11. Ali je voziček za punčke opremljen z kompletom posteljnine?
Da, vsi vozički in posteljice za punčke se prodajajo z posteljnino in pentljami. Lutke ali druge dodatke, prikazane na slikah, ne boste prejeli.
12. Where are WickerStories products made?
Our wicker products are handcrafted in Poland by skilled artisans, continuing the region’s long tradition of wicker weaving.
13. What makes WickerStories different?
WickerStories combines traditional Polish craftsmanship with natural materials and functional, timeless design. Our products are created with respect for traditional wicker-weaving techniques while meeting the needs of modern homes and businesses.
14. Is wicker an eco-friendly material?
Wicker made from willow is a natural and renewable material. Willow grows relatively quickly and can be harvested repeatedly, making it a more sustainable alternative to many synthetic materials.
15. Is willow wicker a renewable material?
Yes. Willow used for wicker weaving is a fast-growing plant that regenerates after harvesting, allowing it to be cultivated and harvested repeatedly.
16. Are wicker baskets biodegradable?
Natural, untreated wicker is biodegradable. This makes wicker an attractive alternative to products made entirely from synthetic materials.
17. Why choose natural wicker instead of plastic?
Natural wicker is renewable, biodegradable and durable. It also gives every product a warm, natural appearance and unique character that mass-produced plastic products cannot replicate.
18. Are all WickerStories baskets identical?
No. Because our baskets are handcrafted from natural wicker, slight variations in color, shape, dimensions, and weave may occur. These natural differences are part of the character of handmade craftsmanship and make each piece unique.
19. Do you offer wholesale orders?
Yes. We welcome enquiries from retailers and other business customers interested in larger quantities of our wicker products. Please contact us to discuss your requirements.
20. Do you work with hotels, restaurants, shops and other businesses?
Yes. We offer wicker products suitable for retail stores, hotels, restaurants, cafés, bakeries and other commercial spaces. We can also discuss larger quantities and custom requirements for business customers.
21. Can businesses order custom-made wicker baskets?
Yes. For larger orders, we can discuss custom dimensions, designs and solutions adapted to the needs of your business. Please contact us with the details of your project.
22. Can I personalize a wicker product?
Personalization may be available for selected products and larger orders. Please contact us with your idea and we will let you know what options are possible.
23. Do you ship internationally?
Yes. WickerStories ships to customers in many countries. Available destinations, shipping methods, costs, and estimated delivery times are shown at checkout and depend on the delivery address.
24. Can I track my WickerStories order?
Yes. When tracking is available for your shipment, you will receive the information needed to follow the delivery of your order.
25. Why is Polish wicker craftsmanship special?
Wicker weaving has a long tradition in Poland, particularly in regions where willow has been cultivated and woven by generations of craftspeople. WickerStories continues this craftsmanship by working with skilled artisans and combining traditional techniques with contemporary designs.
