FAQ

Our baskets are handcrafted from natural wicker sourced from Polish willow plantations. Depending on the design, we use raw, boiled, or peeled wicker.

Yes, our baskets made from natural wicker are certified and completely safe for storing food such as bread, fruit, or vegetables.

Natural wicker isn’t fully weatherproof, so we recommend keeping it away from prolonged moisture and direct sunlight. For outdoor use, we suggest opting for baskets that are lacquered or painted for added durability.

To keep your basket looking its best for a long time:

• Wipe it with a damp cloth (without using detergents).

• Avoid exposing it to excessive moisture and storing it in very sunlit areas.

• Occasionally, you can gently clean the basket with water and vinegar, then let it dry thoroughly.

Yes! In addition to natural wicker, we also offer baskets in a variety of colors—such as white washed grey, pink and brown baskets — painted with eco-friendly, water-based paints.

Absolutely! If you have a larger order or a special request, we’re happy to create a custom-sized basket just for you. Simply reach out to us - we’d love to chat about what you need. You’ll find the contact form in the “Custom Baskets” section.

Yes, they are! Each of our baskets is carefully handcrafted by skilled artisans, so every piece is truly unique.

Some of our baskets do! Selected models come with a fabric lining that can be easily removed and washed. Some have the lining permanently sewn into the basket. There are also styles without any lining at all - it all depends on the design you choose.

Of course. You have 30 days to return an item purchased online, provided it is unused and in its original condition. For full details and any exclusions, please see our Returns Policy.

Wicker is wonderfully versatile! Our baskets are perfect for:
• Picnics
• Shopping
• Home organization
• Laundry
• Interior decoration
• Gift packaging

Yes. Our doll strollers and doll cribs are sold with a bedding set and decorative bows. Dolls and any other accessories shown in the product photos are not included unless stated otherwise in the product description.

Our wicker products are handcrafted in Poland by skilled artisans, continuing the region’s long tradition of wicker weaving.

WickerStories combines traditional Polish craftsmanship with natural materials and functional, timeless design. Our products are created with respect for traditional wicker-weaving techniques while meeting the needs of modern homes and businesses.

Wicker made from willow is a natural and renewable material. Willow grows relatively quickly and can be harvested repeatedly, making it a more sustainable alternative to many synthetic materials.

Yes. Willow used for wicker weaving is a fast-growing plant that regenerates after harvesting, allowing it to be cultivated and harvested repeatedly.

Natural, untreated wicker is biodegradable. This makes wicker an attractive alternative to products made entirely from synthetic materials.

Natural wicker is renewable, biodegradable and durable. It also gives every product a warm, natural appearance and unique character that mass-produced plastic products cannot replicate.

No. Because our baskets are handcrafted from natural wicker, slight variations in color, shape, dimensions, and weave may occur. These natural differences are part of the character of handmade craftsmanship and make each piece unique.

Yes. We welcome enquiries from retailers and other business customers interested in larger quantities of our wicker products. Please contact us to discuss your requirements.

Yes. We offer wicker products suitable for retail stores, hotels, restaurants, cafés, bakeries and other commercial spaces. We can also discuss larger quantities and custom requirements for business customers.

Yes. For larger orders, we can discuss custom dimensions, designs and solutions adapted to the needs of your business. Please contact us with the details of your project.

Personalization may be available for selected products and larger orders. Please contact us with your idea and we will let you know what options are possible.

Yes. WickerStories ships to customers in many countries. Available destinations, shipping methods, costs, and estimated delivery times are shown at checkout and depend on the delivery address.

Yes. When tracking is available for your shipment, you will receive the information needed to follow the delivery of your order.

Wicker weaving has a long tradition in Poland, particularly in regions where willow has been cultivated and woven by generations of craftspeople. WickerStories continues this craftsmanship by working with skilled artisans and combining traditional techniques with contemporary designs.