FAQ / Često postavljana pitanja
Sadržaj koji se može sažeti
1. Od čega su izrađene vaše košare?
Naše košare ručno su pletene od prirodnog pruća s plantaža u Poljskoj. Ovisno o modelu, koristimo sirovo, kuhano ili oguljeno pruće.
2. Jesu li košare sigurne za pohranu hrane?
Da, košare od prirodnog pruća su certificirane i potpuno sigurne za čuvanje hrane poput kruha, voća ili povrća.
3. Mogu li koristiti košaru na otvorenom?
Prirodno pruće nije potpuno otporno na vremenske uvjete, pa preporučujemo da ga ne izlažete vlazi i jakom suncu. Za vanjsku upotrebu savjetujemo lakirane ili bojene košare.
4. Kako mogu održavati svoju košaru?
Da bi vaša košara ostala lijepa:
• Obrišite je vlažnom krpom (bez deterdženata).
• Izbjegavajte vlagu i jako sunce.
• Povremeno je možete očistiti mješavinom vode i octa, pa dobro osušiti.
5. Nudite li košare u različitim bojama?
Da! Osim prirodnog izgleda, nudimo i košare u raznim bojama – poput bijelo patiniranih, sivih, ružičastih i smeđih – obojenih ekološkim, vodenim bojama.
6. Mogu li naručiti košaru po mjeri?
Naravno! Ako imate veću narudžbu ili posebnu želju, rado ćemo izraditi košaru prema vašim zahtjevima. Slobodno nam se javite – kontakt obrazac pronaći ćete u odjeljku “Košare po narudžbi”.
7. Jesu li košare ručno izrađene?
Da! Svaka naša košara ručno je izrađena s velikom pažnjom od strane iskusnih majstora – svaka je unikat.
8. Imaju li košare tkaninu iznutra?
Neke imaju! Odabrani modeli dolaze s izvadivom i perivom tkaninom, dok druge imaju trajno ušivenu podstavu. Postoje i modeli bez tkanine – ovisi o dizajnu.
9. Mogu li vratiti košaru ako ne ispunjava moja očekivanja?
Naravno. Imate pravo na povrat u roku od 30 dana za sve proizvode kupljene online, ako nisu korišteni i u originalnom su stanju.
10. Za što mogu koristiti pletenu košaru?
Pletene košare su izuzetno praktične! Idealne su za:
• Piknike
• Kupovinu
• Organizaciju doma
• Rublje
• Uređenje interijera
• Pakiranje poklona
11. Dolazi li kolica za lutke s posteljinom?
Da, sva kolica i krevetići za lutke dolaze s kompletom posteljine i ukrasnim mašnicama. Lutka i ostali dodaci prikazani na fotografijama nisu uključeni u paket.
12. Where are WickerStories products made?
Our wicker products are handcrafted in Poland by skilled artisans, continuing the region’s long tradition of wicker weaving.
13. What makes WickerStories different?
WickerStories combines traditional Polish craftsmanship with natural materials and functional, timeless design. Our products are created with respect for traditional wicker-weaving techniques while meeting the needs of modern homes and businesses.
14. Is wicker an eco-friendly material?
Wicker made from willow is a natural and renewable material. Willow grows relatively quickly and can be harvested repeatedly, making it a more sustainable alternative to many synthetic materials.
15. Is willow wicker a renewable material?
Yes. Willow used for wicker weaving is a fast-growing plant that regenerates after harvesting, allowing it to be cultivated and harvested repeatedly.
16. Are wicker baskets biodegradable?
Natural, untreated wicker is biodegradable. This makes wicker an attractive alternative to products made entirely from synthetic materials.
17. Why choose natural wicker instead of plastic?
Natural wicker is renewable, biodegradable and durable. It also gives every product a warm, natural appearance and unique character that mass-produced plastic products cannot replicate.
18. Are all WickerStories baskets identical?
No. Because our baskets are handcrafted from natural wicker, slight variations in color, shape, dimensions, and weave may occur. These natural differences are part of the character of handmade craftsmanship and make each piece unique.
19. Do you offer wholesale orders?
Yes. We welcome enquiries from retailers and other business customers interested in larger quantities of our wicker products. Please contact us to discuss your requirements.
20. Do you work with hotels, restaurants, shops and other businesses?
Yes. We offer wicker products suitable for retail stores, hotels, restaurants, cafés, bakeries and other commercial spaces. We can also discuss larger quantities and custom requirements for business customers.
21. Can businesses order custom-made wicker baskets?
Yes. For larger orders, we can discuss custom dimensions, designs and solutions adapted to the needs of your business. Please contact us with the details of your project.
22. Can I personalize a wicker product?
Personalization may be available for selected products and larger orders. Please contact us with your idea and we will let you know what options are possible.
23. Do you ship internationally?
Yes. WickerStories ships to customers in many countries. Available destinations, shipping methods, costs, and estimated delivery times are shown at checkout and depend on the delivery address.
24. Can I track my WickerStories order?
Yes. When tracking is available for your shipment, you will receive the information needed to follow the delivery of your order.
25. Why is Polish wicker craftsmanship special?
Wicker weaving has a long tradition in Poland, particularly in regions where willow has been cultivated and woven by generations of craftspeople. WickerStories continues this craftsmanship by working with skilled artisans and combining traditional techniques with contemporary designs.
